ShippingWatch

Container lines forgot their customers in their rush to cut costs

As the world's fifth-largest shipping line, Hapag-Lloyd itself participated in the consolidation wave that has characterized the sector in recent years. But the sector forgot the customers in its unilateral focus on cutting costs and achieving synergies, says the company's COO.

Photo: /ritzau/Christian Charisius

HAMBURG

Synergy effects, in the form of billions of dollars, have been achieved through the large-scale mergers and acquisitions that have shaped the global container sector in recent years.

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