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Hapag-Lloyd looks to address industry's "worst operational crisis in many years"

German container carrier Hapag-Lloyd plans to set specific targets for the company's schedule reliability next year, says CEO. The service level bottomed during 2021, and the industry is currently undergoing "its worst operational crisis in many years."

Photo: PR / Hapag-Lloyd

The container industry is currently undergoing "its worst operational crisis in many years", with factors such as bottlenecks, partial port closures due to the Covid-19 pandemic and blockage of the Suez Canal sending service levels plummeting.

Hapag-Lloyd now calls for efforts to provide "full transparency" to customers about schedule reliability.

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