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Shippers: Poor service and long transit times

Shippers criticize container carriers for failing to provide acceptable service and far too long transit times while also cancelling direct services on smaller routes.

Poor service and long transit times were some of the points of critique leveled by shippers at container carriers, particularly on Asia-Europe, at the Intermodal Europe 2013 conference in Hamburg, according to The Loadstar.

The carriers, who often criticize the shippers for forcing the rates down at unsustainable levels, were also criticized for cancelling direct services on smaller routes, leaving shippers with longer transit times. Ericsson executives expressed their frustration at the fact that the company's advanced electronics equipment shipped from Asia to Europe suffers from carriers' super slow steaming and 40 day transit times.

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