Hapag-Lloyd has identified 12 measures where service must be improved
German shipping line Hapag-Lloyd has decided to become "number one in terms of quality". 12 measures have been identified as "critical components" in service, says CEO Rolf Habben-Jansen in an interview with ShippingWatch.
Hapag-Lloyd, the world's fifth-largest shipping line, wants to be an industry leader in terms of quality in the years to come.
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