Container carriers struggle to improve the poor service level that has riddled 2021, with large bottlenecks and chaos across the supply chains, said MSC head Søren Toft Wednesday at London International Shipping Week.
The CEO spoke on the container market, marked by high demand while the capacity of vessels and infrastructure across ports is unable to keep up. This has triggered record-high container rates and major progress on the carrier's bottom lines but just as much dissatisfaction among the container carrier's customers.
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