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Søren Toft: "We've done our utmost to ease the operational stress"

There are no easy solutions to solve the major bottlenecks and poor service levels that characterize the current container market, says Søren Toft, CEO at MSC. He expects the overheated market to cool down "during the next 12 months".

"We have many more billions of dollars tied up in ships and containers and, frankly, we are unable to offer the service our customers demand," Søren Toft said Wednesday during London International Shipping Week. | Photo: MSC - PR

Container carriers struggle to improve the poor service level that has riddled 2021, with large bottlenecks and chaos across the supply chains, said MSC head Søren Toft Wednesday at London International Shipping Week.

The CEO spoke on the container market, marked by high demand while the capacity of vessels and infrastructure across ports is unable to keep up. This has triggered record-high container rates and major progress on the carrier's bottom lines but just as much dissatisfaction among the container carrier's customers.

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