Søren Skou: These are Maersk Line's biggest challenges

Things are going well, but they could go even better at Maersk Line, says CEO Søren Skou. For instance, eight percent of the invoices sent to customers are wrong, and there are other things that need improvement as well. Read below to learn what.

Photo: Carsten Bundgaard

"Do you want to fly with an airline that spends two hours booking your flight? Eight hours to issue a boarding pass? And where you end up with the wrong bill?"

The comparison to the super-optimized aviation industry is meant to make the entire global management group at Maersk Line understand that there is still a way to go before the boss, the carrier's CEO Søren Skou, is completely satisfied.

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