
Maersk-owned Damco, one of the world's largest logistics companies, is in a global transitional process, with less focus on the standard services offered by many companies today, and more focus on handling complete supply chains and more complex jobs. Profits and operational efficiency will be increased, and the business will become simpler in order for the company to reach its goal of being among the world's Top 5 by 2014.
"Customer demands are getting more complex and logistics firms have to be able to service them. It’s our ‘sweet spot’ – we’re strong both at looking after simple customers and the more complex players who want the whole supply chain managed. To build our organization around this advantage means we will need to relook at the way we are set up, particularly in the way we collaborate between our own teams at points of origin and destination. We are busy with this and are looking to expand, whilst at the same time improving our business processes and how we use our IT capabilities to serve customers needs better," says Damco CEO Rolf Habben-Jansen in an interview with ShippingWatch.
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