DHL hones in on its customer portfolio in cleanup during Covid

DHL Global Forwarding has undergone a cleanup, in which poorly matched volumes and customers have been screened out. The decline in seaborne volumes is not related to Covid-19 or even competition from shipping companies, reports the head of ocean freight to ShippingWatch.

Photo: DHL Global Forwarding

The world's freight forwarding majors moved fewer containers in 2020, but the decline is not just attributable to the coronavirus crisis and its associated drop in seaborne container volumes.

Generally, the companies explain that they have cleared out their customer portfolios and container volumes that only bring a marginal profit, and DHL Global Forwarding now concurs with this statement.

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