Maersk Line in Southeast Asia: We must improve our service

Anyone can sail from one port to another, so if Maersk Line wants to maintain its market share, the Danish juggernaut must compete on more than prices. Customer service must be paramount, the company’s Asia-Pacific CEO tells ShippingWatch.

BY JOHANNES HARTKOPF-MIKKELSEN

SINGAPORE

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Maersk Line in Southeast Asia: We must improve our service

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Front page now

Maritime & Merchant notes fierce competition in loans for shipping

Packed container ships trigger surge in air freight demand

14 arrested at demonstration in front of Maersk headquarters

Norwegian car carriers bag multi-year contracts

IMO's fossil fuel ban in the Arctic faces criticism

Record influx of container ships this year will not cause trouble until 2025

Cosco and CMA CGM expect further pressure on major European ports

Kuehne+Nagel triggers unrest among staff with new management structure

Dry bulk players dismiss green fuels in favor of low-hanging fruits

Less than one percent of the container fleet is currently idle

Congestion in Asian ports is now as bad as during Covid

Analysis: Capesizes have become too expensive despite strong market

Further reading

Kuehne+Nagel triggers unrest among staff with new management structure

Cosco and CMA CGM expect further pressure on major European ports

Congestion in Asian ports is now as bad as during Covid

Less than one percent of the container fleet is currently idle

Dry bulk players dismiss green fuels in favor of low-hanging fruits

Analysis: Capesizes have become too expensive despite strong market

Jobs